| Whether you are a customer or a client, you expect and deserve top-notch service from your
real estate agent. This is why Wisconsin law requires real estate agents to treat all parties
fairly in a real estate transaction. As a party to a real estate transaction, what types of fair
treatment can you expect from a real estate agent? 1. Fair and Honest Treatment.
2. Disclosure of Material Adverse Facts. Adverse facts are conditions which significantly
affect the property value, structure or the health of the occupants, or information concerning
the inability or refusal of a party to carry out the offer.
3. Confidentiality. The agent must keep confidential any information which you indicate is
confidential, and any information which the agent knows a reasonable person would want to
be kept confidential (other than information required to be disclosed by law).
4. Provision of Accurate Market Condition Information.
You may ask the agent to provide timely and accurate information about market conditions.
The agent will then give you examples of the prices that comparable properties are selling
for.
5. Reasonable Skill and Care. The real estate agent is hired to do more than just locate a
property or find a buyer. The agent is held to a standard of care that requires knowledge
concerning real estate laws, public policies, current market conditions, and the physical
characteristics of the property being sold.
6. Accounting. The agent must safeguard all funds or other things of value received from the
parties to the transaction.
7. Objective Presentation of Offers. The agent must make an objective and unbiased
presentation of all proposals and offers, and indicate the advantages and disadvantages of
each. |